Terms of use

These are the general terms that govern ticketexecutive.com website. Once you use our website, you expressly agree to these terms and regulations governing the site. But make note that we reserve the right for ourselves the right to change these terms at any time we want. And if it happens that you violate these terms, TicketExecutive.com will block you and bar any of your future practices and if necessary will take the legal actions against you.

When you make a purchase at Ticketexecutive, you make note that it's final and there'll be no refunds or cancellations only if an event is postponed, then tickets will be rescheduled to the next date. But, if the event is concealed, then, you'll receive the refund paid on tickets but not on shipment. Moreover, our clients should know that we won't change or refund tickets in case of lost or steal or damage of tickets. So, make sure that you keep your tickets in a safe place when you receive them.

Sometimes, the tickets you order may no longer be accessible at the time your command is received. If equal or better seat locations are on hand at the same price, and you have chosen to be automatically upgraded, we will fill your with the alternative seat locations. If you are automatically upgraded, your credit card will be charged at the time your order is received and you will be contacted for notification of your new seat locations. If you have not chosen to be automatically upgraded, you'll be contacted to discuss alternative seat locations, and your credit card will not be charged until your permission is received to fill your order with alternative seat locations.

The orders we receive are all shipped to the billing address of your credit card. Mostly, our clients' orders are shipped at the same day we receive them. For certain events, tickets may not be available for immediate shipment. In this case, a TicketExecutive representative will contact you with notification of approximately when your tickets will be shipped.